DIGITAL DELIVERY POLICY
Overview
This policy outlines our digital delivery process for medical education products, including ebooks, courses, and other digital resources. As we provide digital-only products, no physical shipping is involved.
Delivery Process
Delivery Method
- All products are delivered electronically via instant download
- Access is provided immediately after successful payment processing
- No physical shipment is involved
- Products can be accessed in two ways:
- Via the download link sent to your email
- Through the download section of your user dashboard
Access and Download
- Download links are provided instantly after purchase
- Access instructions are sent to your registered email address
- Please check spam/junk folders if you don’t see the email
- All purchase links remain permanently accessible in your dashboard
- No expiration on download links
Payment and Security
Payment Methods
- We accept major credit cards and PayPal
- All transactions are processed through secure payment providers
- Full payment is required before accessing download links
Transaction Security
- All payments are encrypted and processed securely
- We use industry-standard security protocols
- We never store complete credit card information
File Access and Storage
Recommended Actions
- Download your purchase immediately after receiving access
- Save a backup copy of all downloaded files
- Store files in a secure location on your device
Technical Requirements
- Stable internet connection required for downloading
- Sufficient storage space on your device
Support and Assistance
Technical Support
- Available for download and access issues
- Response within 24 hours on business days
- Contact via email: [Your Support Email]
Common Issues Resolution
- Download link not received
- Download errors
- Access problems
- File compatibility issues
Copyright and Usage
Usage Rights
- All products are for personal use only
- Single user license per purchase
- Multi-user licenses available for institutions
Restrictions
- Redistribution is strictly prohibited
- Resale is not permitted
- Sharing access is not allowed
- Violations may result in legal action
Access Methods
Email Delivery
- Purchase confirmation email sent immediately
- Download link email follows within minutes
- Additional access instructions if applicable
User Dashboard
- All purchases are permanently available in your dashboard
- Access your dashboard by logging into your account
- No expiration date on dashboard access
- Download section provides easy access to all your purchases
Contact Information
For any questions or assistance:
- Email: [email protected]
- Response Time: 1 – 24 hours on business days
Policy Updates
We reserve the right to modify this delivery policy at any time. Changes will be posted on this page with an updated revision date.
Note: By making a purchase, you agree to the terms of this Digital Delivery Policy. Please read and understand these terms before completing your purchase.